Privacy Policy

Last Updated:

Welcome to UK Business Books. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Introduction

UK Business Books ("we," "us," or "our") operates the website [YourWebsiteURL.com] (the "Site"). This privacy notice aims to give you information on how UK Business Books collects and processes your personal data through your use of this website, including any data you may provide through this site when you sign up for our newsletter, purchase a product or service, or take part in a promotion. This website is not intended for children and we do not knowingly collect data relating to children.

2. Information We Collect

We may collect and process the following types of personal information about you:

2.1. Personal Data You Provide to Us

  • Identity Data: includes first name, last name, username or similar identifier.
  • Contact Data: includes billing address, delivery address, email address, and telephone numbers.
  • Financial Data: includes payment card details (processed securely by our third-party payment processors).
  • Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
  • Profile Data: includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.

2.2. Data We Collect Automatically

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

  • Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: includes information about how you use our website, products, and services.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register you as a new customer.
  • To process and deliver your order including managing payments, fees, and charges, and collecting and recovering money owed to us.
  • To manage our relationship with you which will include notifying you about changes to our terms or privacy policy and asking you to leave a review or take a survey.
  • To enable you to partake in a prize draw, competition or complete a survey.
  • To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
  • To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
  • To make suggestions and recommendations to you about goods or services that may be of interest to you.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds, as applicable under UK data protection law (including UK GDPR and the Data Protection Act 2018):

  • Consent: Where you have given us explicit consent to process your personal data for a specific purpose (e.g., for marketing communications).
  • Contract: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

5. Data Sharing and Disclosure

We may have to share your personal data with the parties set out below for the purposes set out in section 3 above:

  • Internal Third Parties: Other companies in our group acting as joint controllers or processors.
  • External Third Parties:
    • Service providers acting as processors who provide IT and system administration services.
    • Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors, and insurers based in the UK who provide consultancy, banking, legal, insurance, and accounting services.
    • HM Revenue & Customs, regulators, and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.
    • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us using the details in Section 12.

8. Cookies and Tracking Technologies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy (if separate, or provide details here). You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

9. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

10. International Data Transfers

Some of our external third parties may be based outside the UK so their processing of your personal data will involve a transfer of data outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented: We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK authorities. For further details, see UK Information Commissioner's Office (ICO): Adequacy decisions.

11. Children's Privacy

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, our practices, or your dealings with this site, please contact us at:

UK Business Books
[Your Company Address, if applicable]
Email: [[email protected]]
Phone: [Your Phone Number, if applicable]

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.